Deliveries & Returns
UNITED KINGDOM MAINLAND SHIPPING
Any order placed after 12pm will be shipped the next working day.
CIGARS/GIFTS/MERCH
Up to £50:
24 Hour Tracked - £5.00
Special Tracked Delivery Guaranteed by 1pm - £7.50
Special Saturday delivery - £10.50
Items over £50.00:
Free delivery using 24 Hour Tracked
Or you can choose to use Special Tracked Delivery Guaranteed by 1pm - £7.50
USUAL DELIVERY 1-3 WORKING DAYS
Orders from our singles cigar pages. Delivery 1-3 working days
Boxes - Delivery 1-5 working days
Orders including Singles + Boxes together - Delivery 1-5 working days
International Orders:
We charge a flat rate of £50.00 on all international orders, but may require to contact you for additional payment if we need to use more packages.
WHISKY AND SPIRITS:
Up to £100.00:
24 Hour Tracked - £5.00
Items over £100.00:
Free delivery using 24 Hour Tracked
For large spirits orders we may need to contact you for further additional payment if we need to use more packages or add extra insurance.
DELIVERY TIMES:
1-5 Working days
International Orders:
We do not ship spirits outside of the UK at this time.
COMBINED SPIRITS/CIGAR ORDERS:
For mixed basket orders containing both Cigars/Gifts/Merch and Spirits, the 'WHISKY AND SPIRITS' shipping rules apply.
We strive to meet our delivery times, however we cannot always guarantee delivery by the suggested date.
RETURNS:
CASC is committed to knowing that EVERY time you purchase products from us you are 100% satisfied. For your extra peace of mind all purchases are covered by our 14-day exchange or money back guarantee (excluding any carriage charges incurred). If you change your mind for whatever reason, return the unused item(s) in their original unopened packaging to CASC, accompanied with the receipt/invoice, we will then inspect the products to ensure they have not been damaged etc and we will be pleased to offer you an exchange or refund.
Returns address:
CASC Shop, 244 King Street, Aberdeen, AB24 5BW